"the home of everything equestrian"

Conditions of Use

Welcome to Croftequestrian.co.uk

You are reminded that when using our website you are bound by the terms and conditions below, if you do not agree with any of the terms and conditions please do not use the site

Images used on this site may be used for illustration purposes only and may not reflect the true item

We reserve the right to alter the terms and conditions as required

Availability

Items on this site are advertised elsewhere and therefore may have been sold;
customers are advised to check availability first.

Items on this site may not be stock items, none stock items can usually be brought into stock within 5 days if it is a stock item with our supplier / manufacturer.

All items are offered subject to availability

Every effort is made to ensure that the goods on the site are available however If goods on the site are no longer available you will be informed or offered an alternative.

VAT

VAT is included were applicable at 15% we reserve the right adjust the rate as required by HM customs excise

Returns

Refunds and exchanges will only be made providing the goods are returned unused, in there original packet with all labels ect attached (as attached by the manufacturer) and returned within 8 days. The purchaser must accept the postage costs one way for returns and both ways for exchanges, if you are returning goods you must include in the package the returns note that will be e-mailed to you
And returned to: - Gunnells fold farm, Arbour Lane, Standish, Wigan, Lancashire, WN6 0YJ
Please obtain proof of postage, as Croft Equestrian accept no liability for the goods until we are in receipt of them

Once we are in receipt of the returned goods (in the same condition as originally dispatched) we will then act on the replacement or refund. No liability is accepted for goods damaged in transit while being returned to us.

Any rugs Returned that have been placed on the horse will not be exchanged or refunded.

In the case of an exchange Croft equestrian reserves the right to supply similar goods if the original goods are no longer available, if the new items issued are more expensive we reserve the right to charge the additional cost plus any addition postage and packaging

Goods may be photographed by Croft Equestrian as evidence of condition prior to shipping.

Liability

Liability for any item supplied is only accepted up to the cost of the item supplied

When using the web site it is your responsibility to ensure any information given remains confidential and you agree to accept responsibility for all activities under your account including any passwords, if you believe your information has been accessed by someone else or your account is being misused contact us immediately

When registering your details please ensure the information given is correct, no liability is accepted by Croft Equestrian for any costs associated with incorrect details and the customer agrees to reimburse Croft equestrian any costs in relation to incorrect or misleading information supplied.

Croft equestrian accepts no responsibility for errors or omissions or for any consequences of reliance on any information on this site, every reasonable effort has been made to ensure that the information is accurate and no guarantee is given for its content.

Delivery

Stock item goods will normally be dispatched within 48hrs however for none stock items or at peak times please allow up to 28 days, if we are experiencing problems obtaining your goods we will endeavor to notify you

Goods may be photographed by Croft Equestrian as evidence of condition prior to shipping.

Prices

We reserve the right to alter prices without notice

We will endeavor to verify that the prices shown for goods on the website are correct, however in the case of an error the correct price will be shown on the order conformation if this price differs from the one shown on the site in confirming the order the customer accepts the price on the conformation order if the customer does not accept the new price the order can be canceled and no charge will be made.

Prices are in pounds sterling and include UK vat at the prevailing rate were applicable

The web site

Croft equestrian will endeavor to provide error free access to our website however due to the nature of the Internet no guarantee can be given.

We reserve the right to edit or remove content or to refuse access to the website or to cancel orders at our discretion, you will be notified and no charge will be made if this is the case.

This website and its contents are the property of Croft equestrian and its suppliers and must not be copied or any part used without written consent

This website must not be used in any way that will cause it to be interrupted or damaged it must not be used in any fraudulent way or for spamming or any other unlawful act.

Special orders and none returnable goods

Some goods that are none stock items or certain types of clothing or specials ECT may be classified as none returnable, this will be advised on your order conformation,

Special care must be taken by the customer when ordering these products.

Ordering process

Minimum order value £10.00

Once an order is placed this will generate an e-mail to Croft Equestrian we will then send you an invoice via paypal this will detail your order and confirm the goods are in stock and ready to be shipped it will also confirm the actual cost, once payment is made via paypal a legally binding contract subject to the terms and conditions applies between you and Croft Equestrian

If your goods are not in stock ECT you will be sent an e-mail updating you of the position ie the expected delivery times the price and any other relevant information. You will be asked to confirm that you still require the order.

If you still require the order an invoice via paypal will be sent when the goods are ready to be shipped it will also confirm the actual cost, once payment is made via paypal a legally binding contract subject to the terms and conditions applies between you and Croft Equestrian

No money will be taken for goods until they are ready to be shipped

Do not e-mail your card details to us

Payment can be made by cheque however goods will not be shipped until the funds have cleared once funds have cleared a legally binding contract subject to the terms and conditions applies between you and Croft equestrian.

Cheques are to be made payable to Castelli. And sent to: - Gunnells Fold Farm, Arbour Lane, Standish, Wigan, Lancashire. WN6 0YJ

Product information

The product information contained within this website is to be used for information purposes only and it is the customerís responsibility to ensure the product they are purchasing is fit for the purpose they require and Croft Equestrian accept no liability

For goods purchased that intern proves to be unfit for that purpose.

Jurisdiction

These terms and conditions are governed by the laws of England and Wales.

Guarantee

Croft equestrian upholds the guarantee period set by the manufacturer of any goods supplied to a maximum of one year, from the date of purchase; we will act upon the advice of the manufacturer in deciding the fair wear and tear of any goods returned under guarantee, goods returned under guarantee are to be returned at the customers own cost who will be reimbursed in full if the goods are found to be faulty

Health & Safety

Due to current regulations we are unable to handle unclean clothing, rugs or goods. any goods returned must be clean and dry.

Our Details

Registered address, Gunnells fold farm, Arbour lane, Standish, Wigan, Lancashire. WN6 0YJ. Tel/ fax 01257 423016 e-mail sales@croftequestrian.co.uk

VAT NO 428 8488 04

Data Protection

Any information provided to Croft equestrian will only be used by us for the payment and dispatch of goods and to inform you of any promotions or special offers

Title

The property in any goods sold and delivered by this company does not pass to the purchaser unless and until the full purchase price thereof is paid to us.

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